VoIP Plans

SIP Trunking

2. Choose your business NBN plan

 

Get 1 month free and a dedicated nbn connection manager when you bring your business internet to Dataphone on the nbn

SIP STARTER

NBN25

$89

Unlimited Data

Per month

Min Cost: $2136 Ex

Inclusion

  • PAYG calls

  • No setup fee when you sign up online

​​

SIP STANDARD

NBN50

$99

Unlimited Data

Per month

Min Cost: $2376 Ex

Inclusion

  • Unlimited Local and National calls in Australia

  • Voice portal access and forwarding / queuing capability

  • No setup fee when you sign up online​

SIP PREMIUM

NBN100

$109

Unlimited Data

Per month

Min Cost: $2616 Ex

Inclusion

  • Unlimited Local, National and Mobile calls in Australia

  • Voice portal access and forwarding / queuing capability

  • No setup fee when you sign up online​

NBN 25

25Mbps typical download and 5Mbps typical upload speeds between 9am-5pm, weekdays. Not available to most FTTN customers. Speeds experienced may be lower due to various factors including your in-premise setup and wiring. For FTTN/B/C customers, maximum attainable speeds will be confirmed after connection. Available on all Fixed Line connections (Excl. Fixed Wireless).

Critical information summary

nbn™ key facts sheet

NBN 50

50Mbps typical download and 20Mbps typical upload speeds between 9am-5pm, weekdays. Not available to most FTTN customers. Speeds experienced may be lower due to various factors including your in-premise setup and wiring. For FTTN/B/C customers, maximum attainable speeds will be confirmed after connection. Available on all Fixed Line connections (Excl. Fixed Wireless).

Critical information summary

nbn™ key facts sheet

NBN 100

100Mbps typical download and 40Mbps typical upload speeds between 9am-5pm, weekdays. Not available to most FTTN customers. Speeds experienced may be lower due to various factors including your in-premise setup and wiring. For FTTN/B/C customers, maximum attainable speeds will be confirmed after connection. Available on all Fixed Line connections (Excl. Fixed Wireless).

Critical information summary

nbn™ key facts sheet

Frequently asked questions

If I'm not happy with my nbn connection, can I cancel?


Yes, the nbn satisfaction guarantee is our promise to you that if you're not happy within 30 days of connection and if we can't fix it for you, you can cancel with no further charges. Just return your modem.




What will happen to my existing ADSL/Cable connection?


Once you connect to the nbn network, you won’t be able to access your broadband and voice services through your ADSL/Cable connection. Instead, you’ll access them through your new nbn network connection. And once connected to the nbn network, you won’t be able to move your services back. It’s also worth noting that when you request for your broadband and voice services be moved to the nbn network, you’re giving consent to the installation of services on the nbn network on behalf of all account holders at your premises.




How does the nbn connection process work?


  1. If the nbn isn’t already at your address, once you place an order with us we’ll help you arrange an nbn installation appointment. This is so an nbn co technician can connect the nbn to your address.
  2. If you’re a new customer you’ll receive a new Dataphone Modem. If you’re already with us, we’ll check your existing modem and if it isn’t compatible with the nbn, we’ll send you the new Dataphone modem.
  3. You can install the Dataphone Modem yourself using the easy self-install kit included. Or get our tech experts to help you for a one-off fee.
  4. Jump on the nbn and go!




Why do I need an nbn installation appointment?


So an nbn co technician can come to your address and connect you to the nbn network. Once the external connection gear is live, we’ll be able to deliver fast, reliable nbn into your home or office. NOTE: If you already have an active nbn connection, you probably won’t need a technician to visit. We’ll work this out once you place your order.




What will it cost me to connect to the nbn?


Self install your modem for $0

  • We’ll send you a new modem if you need it, with easy instructions to install it yourself.
Professional install
  • You can get your modem and gear connected by a Dataphone professional technician for a one-off fee of $240.
  • Additional costs apply for non-standard installations if you have complex cabling requirements.




What happens to my existing phone lines?


Once you switch to the nbn™, your phone will run via the internet. This means you can only have one phone line and it must be connected to your modem.




What if I have a medical or security alarm?


Ask your alarm provider if it’s compatible with the nbn™ network. If not, ask about alternatives. Do this before you switch to the nbn network, or your alarm may not work. Make sure you register with the nbn co's Medical Alarm Register




Can I change my current Dataphone internet plan to one of your new plans?


Yes, just purchase a new Dataphone nbn plan and we’ll switch you over to the nbn easily. You’ll then be able to change plans up to once a month or cancel anytime. Simply pay out your modem if you leave before 24 months.




Does my nbn plan include a landline handset?


No. You can buy one from Dataphone. If you just want a home phone line, you can buy a phone-line-only plan




What about Priority Assist customers?


We install your modem for you at no cost if you’re an eligible Priority assist customer.





 
 

Why choose Dataphone for your business broadband

Get help choosing the right connection

As a small business customer, you can talk to one of our dedicated business experts in-store, for better, more personalised business support and help with your technology needs.

Be ready when business calls

Open up more lines of communication by adding a phone to your business bundle. You can choose from a portable handset, a simple desktop phone, or a desktop phone with LED screen.

Back up your mobile network with 4G

Our Small Business nbn™ Internet Plan includes 4G mobile network backup. If your fixed internet drops out, you’ll switch to the 4G network automatically.

Questions about Dataphone internet? We can help.

 

Send us a message

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We can help complete your order.

Talk to one of our dedicated business experts, for better, more personalised business support and help with your technology needs.

Get more detailed information about broadband from the answers to our Frequently Asked Questions.

Got a question about mobile broadband? There’s a good chance someone’s already answered it on CrowdSupport.

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9/19 Beaumont Street

Islington NSW 2296

1300 309 523

info@dataphone.com.au