BETTER IP TRANSIT

Our data centres are some of the newest and most advanced datacenters in Australia. Centres such as Equinix's SY3 and NextDC's M1 / B1 facilities deliver redundancy on power and cooling with Dataphone providing redundant internet feeds into both facilities. As part of our service, you will have 24 hour access to equipment in these facilities.

Our colocation facilities are the perfect place for you to locate your mission critical equipment and Dataphone has space and power options for almost any requirement you might have.

IP Transit Peace of Mind

Great Value Colocation Prices

Rest easy with our Service Level Agreement

We pride ourselves on providing crystal clear and timely information to our customers to ensure we can both seamlessly manage the process of onboarding, changing or up-grading network. Whenever we are working with you to set up or manage your service, we'll keep you and your team updated each and every step of the way.

We always aim to get your business connected as smoothly and as quickly as possible. Our dedicated provisioning team have all the skills, and year of experience to get you up and running without a hitch.

A service provider that doesn't guarantee their network performance exposes your business processes, and the running of your operations, to network outages and faults.

Our Service Level Agreement gives you the peace of mind that your critical business applications are running over a network that comes with a guaranteed level of up-time and fault resolution time-frames.

Our SLA and pricing vary so you can choose the level of cover that is right for your business depending on your operational reliance on the internet.

Our target fault response time is 1 hour. Our target restoration time is 4 hours.

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Your 99.95% service level agreement

Credit for outage.

Your guarantee.

Dataphone will provide you with a designated service up time per calandar month basis. In the event that we do not deliver the service covered under the SLA at the level(s) guaranteed then a schedule of rebates of the monthly access fee will apply.

Call us now. Or let us call you

Register your details and one of our telco consultants will call you, at a time that suits you, to answer any questions you may have. No obligation. No hassle.

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Copyright 2020 © Dataphone Pty Limited

ABN 33 050 323 950 . All Rights Reserved

Contact Info

Head Office

9/19 Beaumont Street

Islington NSW 2296

1300 309 523

enquiries@dataphone.com.au